CV
Professional Summary
Throughout my career, I have sought increasingly responsible positions mainly working with not-for-profit NGO's or as a self-employed entrepreneur with clients in Government, Not-for-profit agenices, small business startups and NGO's.
My work experience is extensive and comprehensive. It includes everything from preparing reports for court to grant writing, new building acquisition, accreditation preparation and creating transitional corporate presentations that actually capture an audience's attention, and lest I forget, I can plan a fabulous party for or employee appreciation day event!
I love to plan out and deliver completed projects and work with your knowledgeable team for the best possible outcome.
To summarize, I have honed the following skills:
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Proven and developed interpersonal and communication skills
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Effective working independently and also as a cooperative and productive team member and productive leader
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Resourceful, creative and compassionate with a strong passion for working with and helping others succeed
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Outstanding computer proficiency; MS Office:Word, Excel, PowerPoint, Access, Outlook.Adobe: Photoshop, and Illustrator.Familiar with multiple web page authoring software, social media and e-commerce platforms
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Flexible, reliable with proven leadership and administrative management expertise
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Outstanding customer service skills
Areas of Expertise
Conference Planning Writing Project Co-ordination Branding
Social Media Events Planning Fundraising Creative Initiatives
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Grant Procurement: • $75,000 grant used to create a publicly accessible conference space • $10,000 grant to upgrade social service agency computer server and software systems • Annual funding for long-term employment training facility project (in excess of $1 million over four years) • Successfully applied for and landed a Trillium grant for community education • Acquired software for entire agency upgrade via heavily discounted charitable agency • Group Training/Teaching Experience
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Instructing / Curriculum Development: • Basic Office Literacy Program instructor for 30 + students • Designed and rolled out custom computer program and flew to various Ministry District Head and Field offices in Ontario to teach District Managers how to use software with up to 36 participants simultaneously • Taught session based software upgrades to 75 office staff simultaneously • Transmigrated lawyer office administration staff to new document production system • Conducted help line support following software transition • Designed custom curriculum, facilitated sessions and evaluated course and workshop delivery
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Skillfully manage staff and volunteers • effectively diagnose and remedy interdisciplinary conflicts by seeking insight, providing participants with a chance to be heard and to speak with one another in a supportive and non-judgemental environment • focus on strong communication processes, ensuring all members of the organization feel a sense of belonging and motivation towards attaining organizational goals coupled with the resources/training and mentorship required to succeed
Work Experience
Director of Operations - West Side Clinic, Trenton
Accomplishments: Credited with successfully managing the migration of patients from one healthcare provider to another utilizing strong organizational and managerial skills.
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Effectively liaise with the Ministry of Health to ensure migration adheres to all ministerial requirements
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Create and implement new office policies and procedures; learn and implement billing practices
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Assess current equipment / inventory to provide insight into recommendations moving forward
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Designed clinic branding including logo and stationary
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Train, supervise and mentor a small of medical and administrative professionals
WordWares Multimedia, Torch & Marver Inc., MoltenMuse Studios
Accomplishments: Successfully built and operated niche artist studio in a retail environment including full complement of teaching facilities. Worked with provincial and international organizations to upgrade and enhance teaching, testing and reporting procedures within operational areas.
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Entrepreneur with vast experience in business start-up, corporation setup and new business launch
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Conduct all facets of small business ownership including advertising, marketing, bookkeeping, purchasing, trade show preparation,
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Organized and administered all aspects of international consignment agreements and all matters related to the scheduling and delivery of production in a glass art studio and retail store
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Taught classes including curriculum creation, session facilitation and hands on instruction and guidance
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Utilized creative passion to produce one of a kind works of art
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Successfully completed contract commitments with numerous high end clients including Government Departments, an international computer company, area lawyer's offices and a multitude of small area businesses
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Worked with state of the art computer software to transfer paper text books to e- learning and testing
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Designed back-end database required to align reporting process across area offices of ministry
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Assisted with the setup of a provincial call centre for booking seasonal reservations
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Negotiated international contracts with clients in Australia and the USA
Business Development Manager, Community Living Campbellford/Brighton
Accomplishments: Integral in assisting agency through four-year accreditation and Donner award acquisition. • Worked to procure grants in excess of one and a half million dollars over two years • Successfully coordinated Ontario wide conference in conjunction with another agency •Led agency building acquisition and renovations of new office and community resource centre
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Reported to the Executive Direction and Board of Directors on various projects, grants and initiatives
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Managed staff in three unique non-profit business entities; Campbellford Community Resource Centre, The JobZone and Campbellford Office Supply Store each of which had a complement of full time, part time and contract staff as well as various mandates and funders including Ministry of Community and Social Services, Employment and Social Development Canada and municipal funding projects
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Created and delivered curriculum for agency wide course delivered in conjunction with server upgrade and software system migration
Education
ADDITIONAL EXPERIENCE, TRAINING
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Ministry of Natural Resources
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Department Administrative Assistant, Non-Renewable Resources Section
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Peterborough Housing Corporation
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Customer Service, Rental Applications & Approvals
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Native (Anishnabe) Economic and Development
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Business Office Literacy Training Instructor
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EDUCATION AND TRAINING
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Children’s Aid Society
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Vulnerable Sector Sexual Abuse Course
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Open Learning College
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Pharmacology
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Athabasca University
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General BA Studies (English/Sociology) - Ongoing
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Lakehead University
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Bachelor of Arts (Sociology/Psychology)
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Sir Sanford Fleming College
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Social Service Worker – Honours
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Non-Violent Crisis Intervention
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Suicide Prevention
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St. John’s Ambulance
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First Aid/CPR
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Art Therapy Accreditation (current study)
Interests
I live to create. My studio has everything from alcohol ink, acrylics, and encaustic paints to glass rods and plate glass to clay. I work with molten glass, I throw pottery on a wheel and use slabs to alter it. I draw (still learning) and I practice the art of zentangle. I teach all of the above and when I'm not in the studio creating, or in someone else's studio teaching, I'm looking for somewhere to travel or I'm off fishing or riding my bicycle. I love photography.